How RCCC.edu Eliminated Downtime and Improved Overall Site Performance
Overview
Rowan-Cabarrus Community College (rccc.edu) is a community college serving the citizens of Rowan and Cabarrus counties in North Carolina. As a member of the North Carolina Community College System, RCCC offers affordable occupational and educational programs with an estimated full-time enrollment of over six thousand students.
In today’s digital-first world, a school’s website is one of its most vital assets — often a potential student’s first point of contact. A poorly performing website with confusing navigation, slow load times, or outdated content can negatively impact both user experience and enrollment.
RCCC.edu faced significant challenges with its existing web hosting infrastructure, leading to frequent disruptions and operational inefficiencies. The school’s server was consistently overloaded, requiring multiple manual restarts each day to remain functional. These issues were exacerbated by an overburdened database that further degraded site performance and slowed critical processes.
Additionally, there was no consistent process for installing SSL certificates, putting secure communication at risk. The aging hardware contributed to overall system instability, and the lack of a real-time backup solution left the institution vulnerable to data loss and extended outages.
The Solution
RCCC turned to our team to stabilize and modernize its infrastructure. We began with a full environment audit and implemented a targeted strategy that included:
Server and database optimization to eliminate crashes and slowdowns
Automated SSL certificate management to improve security and reduce manual work
Cloud-based, real-time backups with versioning and rollback capabilities
Hardware and virtualization upgrades to enhance stability and scalability
The Results
Following the migration and infrastructure overhaul, RCCC experienced a dramatic improvement in site reliability and performance:
Zero unplanned downtime due to overload or server failure
Significantly faster load times and smoother user experience
Improved web security through fully managed SSL automation
Peace of mind from reliable, off-site backups and a modern, maintainable hosting environment
By resolving these foundational issues, RCCC not only protected its digital infrastructure but also strengthened its online presence — ensuring that current and prospective students have consistent access to the information and services they need.