Terms Of Services
Revion Solutions, Inc. provides the control, flexibility, and reliability needed to create a successful online presence. With Revion.com’s 30-day money-back guarantee, a 99.9% uptime guarantee, and 24-hour live technical support, it’s no wonder why Revion.com is the right choice.
Upon signing up for Revion Solutions, Inc. services, all customers agree to comply with Revion Solutions, Inc. Terms of Use. The spirit of this policy is to ensure our customers are using Revion Solutions, Inc. services with due regard to the rights of other Internet users and in conformity with the requirements of Revion Solutions, Inc. network environment.
Please note that asterisked items (*) are not applicable to Dedicated/VPS Server customers.
Order of Precedence (Signed Contracts Control)
If Customer and Revion Solutions, Inc. have executed a separate written agreement (for example, a Master Services Agreement, Order Form, or Statement of Work) that expressly governs the Services, that signed agreement controls to the extent of any conflict with these online Terms of Use. These online terms apply only where the signed agreement is silent.
Illegal Use
Revion Solutions, Inc. servers may be used for lawful purposes only. Transmission, storage, or distribution of any information, data, or material in violation of any applicable law or regulation, or that may directly facilitate the violation of any law or regulation, is prohibited. This includes, but is not limited to: copyrighted material; trademarks; trade secrets or other intellectual property rights used without proper authorization; material that is obscene, defamatory, constitutes an illegal threat, or violates export control laws. Examples of unacceptable content or links include: pirated software, hacker programs or archives, warez sites, unauthorized MP3 distribution, and IRC bots.
Adult Content
Due to the special system and network requirements of adult-oriented sites, pornography and hard-core sex-related sites are prohibited. This includes sites that may infer sexual content or provide links to adult content elsewhere. This is also true for sites that promote any illegal activity or content that may be damaging to our servers or any other server on the Internet, or that provide links to such sites.
Security
Violations of system or network security are prohibited and may result in criminal and civil liability. Examples include but are not limited to: unauthorized access, use, probing, or scanning of systems or authentication measures; access to data or traffic without authorization; interference with service to any user, host, or network (including mail bombing, flooding, deliberate attempts to overload a system, and broadcast attacks); and forging of any TCP/IP packet header or any part of the header information in an email or a newsgroup posting.
Server Resources*
Any website that uses a high amount of server resources (such as, but not limited to, CPU time, memory usage, and network resources) will be given the option to either pay additional fees (which depend on the resources required), reduce usage to an acceptable level, or upgrade to a Dedicated Server plan. Revion Solutions, Inc. shall be the sole arbiter of what is considered high server usage. Accounts exceeding the daily bandwidth limit of 1.75 GB/day for the Mega plan and 2.2 GB/day for the Mega Plus plan may be shut down.
To have the daily bandwidth checked or removed, please email our Support Team.
Any web or database hosting account deemed to be adversely affecting server performance or network integrity will be shut down without prior notice. This includes services/processes running on ports higher than 80.
Any user utilizing 100% CPU or memory on our shared web/database/application or mail server and causing server performance issues or outage will be suspended either permanently or until Revion Solutions, Inc. completes an investigation and the root cause is eliminated.
Server load testing is strictly prohibited on any server and will result in immediate suspension and possible termination of the account with absolutely no refunds. Server load testing on any VPS (Virtual Private Server) requires prior notice to and written permission from Revion management.
PATCHING AND SOFTWARE SUPPORT
Revion.com will install urgent security/break-fix patch updates to the server operating system/Databases/APEX and Standard Supported Software unless Client provides notice to the contrary. Client releases Revion.com and holds Revion.com harmless for any damage resulting from the patches. Client is responsible for installing security patches for any software other than the operating system or Standard Supported Software. Revion.com may charge a reasonable support fee to support software outside of Standard Supported Software. Revion.com will notify Client of charges before work is performed.
CGI/PHP/PL/SQL Scripts*
CGI script sharing with domains not hosted by Revion Solutions, Inc. is not permitted. Any CGI scripts deemed to be adversely affecting server performance or network integrity will be shut down without prior notice.
Chat Rooms*
Revion Solutions, Inc. does not allow customers to install their own chat rooms. Chat rooms tend to require significant system resources and therefore cannot be permitted as an account option. However, Revion Solutions, Inc. provides Java-based chat rooms that meet most users’ needs and run without hindering system performance.
Background Running Programs and Cron Jobs*
Revion Solutions, Inc. may allow programs to run in the background. These programs will be considered on an individual basis, and customers may incur extra charges based on system resources used and operational maintenance needed. If you wish to run background programs, please contact Revion Solutions, Inc. so that we can arrange setup.
IRC
Revion Solutions, Inc. does not allow IRC or IRC bots to be operated on our servers.
Unsolicited Commercial Email (UCE) – SPAM
Spamming, the sending of unsolicited mass email from or through a Revion Solutions, Inc. server, or using an email address that is maintained on a Revion Solutions, Inc. machine, is STRICTLY prohibited. Revion Solutions, Inc. will be the sole arbiter as to what constitutes a violation of this provision. Customers are also in violation if they engage in spamming using the service of another ISP or IPP but reference in the spam a website hosted on a Revion Solutions, Inc. server, or if they sell or distribute software on their website that facilitates spamming. Violators will face immediate suspension.
Server Abuse
Any attempts to undermine or cause harm to a Revion Solutions, Inc. server or customer are strictly prohibited.
Software Distribution*
Revion Solutions, Inc. shared web hosting accounts are not configured for the purposes of distributing software and/or multimedia products. If you wish to distribute software and/or multimedia files, please contact Sales to make special arrangements.
Multimedia Files*
“Multimedia files” are defined as graphics, audio, and video files. Revion Solutions, Inc. shared web hosting accounts are not to be used for the purposes of distributing and storing unusual amounts of multimedia files. Any website whose disk space usage for storing multimedia files exceeds 70% of its total usage—by size or file count—will be considered to be using an unusual amount of multimedia files.
Site Content
Any content that generates complaints directed to us is prohibited.
Any content containing a person’s or organization’s sensitive personal data, including but not limited to credit card numbers, Social Security numbers, and driver’s license numbers, is prohibited.
Any content related to terrorist groups is prohibited.
Data Backup and Data Loss
Your use of this service is at your sole risk. Our database backup service runs once a week, overwrites any of our previous backups, and only one week of backups is kept. This service is provided as a courtesy. Revion Solutions, Inc. is not responsible for files and/or data residing on your account. You agree to take full responsibility for files and data transferred and to maintain appropriate backups of files and data stored on Revion.com servers, unless the Customer’s Web Hosting Service Order includes backup services (Enterprise Data Backup subscription), in which case data backup will be performed under the terms of the specific data backup plan chosen by Customer.
Payments and Fees
Account renewal is automatic using the credit card information you originally signed up with, unless you state otherwise. If your credit card cannot be charged after three consecutive attempts, the account will be disabled and payment must be made manually. Payment is due on the first of the month; an invoice will be sent and can be paid from the Control Panel. Please note that service is automatically suspended on accounts that are 7 days past due, and may be permanently removed (with no option to restore data) after 10 days. Late fees may be assessed after an account remains unpaid for 7 days.
Disclaimer
Revion Solutions, Inc. shall not be responsible for any damages your business may suffer. Revion Solutions, Inc. makes no warranties of any kind, expressed or implied, for services we provide. Revion Solutions, Inc. disclaims any warranty of merchantability or fitness for a particular purpose. This includes loss of data resulting from delays, nondeliveries, misdeliveries, and any and all service interruptions caused by Revion Solutions, Inc. and its employees.
Other
Compliance with Law. Customer will use the Services offered by Provider in a manner consistent with all applicable local, state, and federal laws and regulations.
Common Carrier. Provider and Customer agree that Provider (Revion Solutions, Inc.) is acting as a common carrier in providing services hereunder, is not a publisher of any material or information, and has no right to edit or censor material on the servers used by Customer. Provider does not pre-approve Customer’s website content. All material submitted by Customer for publication will be considered publicly accessible. Provider’s publication of material submitted by Customer does not create any express or implied approval by Provider of such material, nor does it indicate that such material complies with this Agreement.
Availability of Service. Customer understands and agrees that interruptions of Web Hosting Services may occur due to scheduled maintenance and repair by Provider; outages or issues caused by third-party providers; or events beyond Provider’s control (e.g., strikes, riots, vandalism, fires, inclement weather, cable cuts, power shortages, acts of terrorism, or other force majeure events). Under no circumstances will Provider be liable for any financial or other damages due to such interruptions. In no event shall Provider be liable to Customer or any other person for any special, incidental, consequential, or punitive damages of any kind, including, without limitation, refunds of fees, loss of profits, loss of income, or cost of replacement services.
Limitation/Disclaimer of Liability. Provider is not liable for protection or privacy of electronic mail or other information transferred through the Internet or any other network provider or services its customers may utilize. PROVIDER’S SERVICE IS PROVIDED ON AN “AS IS, AS AVAILABLE” BASIS. PROVIDER SPECIFICALLY DISCLAIMS ANY OTHER WARRANTY, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL PROVIDER BE LIABLE FOR ANY CONSEQUENTIAL, INDIRECT, SPECIAL, OR INCIDENTAL DAMAGES, EVEN IF PROVIDER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH POTENTIAL LOSS OR DAMAGE. IF PROVIDER’S SERVICE TO CUSTOMER IS DISRUPTED OR MALFUNCTIONS FOR ANY REASON, PROVIDER SHALL NOT BE RESPONSIBLE FOR LOSSES OF INCOME DUE TO DISRUPTION OF SERVICE BEYOND THE FEES PAID BY CUSTOMER TO PROVIDER FOR SERVICES DURING THE PERIOD OF DISRUPTION OR MALFUNCTION.
Indemnity. Customer agrees to defend, indemnify, and hold Provider harmless from and against any and all claims, obligations, losses, liabilities, and expenses (including reasonable attorneys’ fees and costs) incurred by Provider arising from or due to claims made by third parties (including customers of Customer) that are related to or arising out of: (a) false advertising claims against Customer (or Customer’s customers); (b) liability claims for products or services sold by Customer (or Customer’s customers) or any other transactions between Customer and third parties; or (c) any content or links located on Provider’s website from time to time including, without limitation, content submitted by Customer for publication by Provider.
U.S. Government End Users. If you are an agency, instrumentality, or department of the federal government of the United States, then this Agreement shall be governed in accordance with the laws of the United States of America and, in the absence of applicable federal law, the laws of the State of New Jersey will apply. Further, and notwithstanding anything to the contrary in this Agreement (including Indemnification), all claims, demands, complaints, and disputes will be subject to the Contract Disputes Act (41 U.S.C. §§ 601–613), the Tucker Act (28 U.S.C. § 1346(a) and § 1491), or the Federal Tort Claims Act (28 U.S.C. §§ 1346(b), 2401–2402, 2671–2672, 2674–2680), as applicable, or other applicable Federal statutes.
Force Majeure. Provider shall not be liable to Customer or any other entity for any failure of performance under this Agreement if such failure is due to causes beyond Provider’s reasonable control, including but not limited to those listed above.
Liability of Customer. Any mistakes, accidents, omissions, interruptions, delays, errors, or defects in transmission or Service caused or contributed to by an act or omission of the Customer; by the use of Customer-provided facilities or equipment; or by the use of facilities or equipment furnished by any other person using Customer’s facilities that are connected to Provider’s facilities, shall not result in the imposition of any liability upon Provider. Customer shall pay to Provider any reasonable costs, expenses, damages, fees, or penalties incurred by Provider as a result thereof, including costs of local exchange company, labor, and materials.
Nondisclosure. Provider and Customer shall use their best efforts to keep the provisions (including price) of the Agreement from the public, competitors, or others who may gain benefit from such knowledge unless required by law to divulge such information to regulatory authorities or unless required in connection with enforcing that party’s rights hereunder.
Governing Law/Venue. This Agreement shall be governed by the laws of the State of New Jersey. Venue for any action hereunder shall be in Essex County, New Jersey.
Relationship of the Parties. The parties intend that an independent contractor relationship will be created by this Agreement; no partnership, joint venture, or employer/employee relationship is intended—unless otherwise specified in a special agreement.
Taxes. If any federal, state, or local governmental entity with taxing authority over the services provided under this Agreement imposes a tax directly on the services provided by Provider to Customer under this Agreement (excluding any income, business and occupation, capital gains, death or inheritance, or other indirect taxes), then Provider may pass the direct amount of such tax on to Customer, and Customer shall promptly pay such tax.
Waiver. Any party’s failure to insist on compliance with or enforcement of any provision of this Agreement shall not affect its validity or enforceability, nor constitute a waiver of future enforcement of that provision or any other provision.
Attorneys’ Fees. If a legal proceeding is commenced to enforce or obtain a declaration of rights under this Agreement, the prevailing party shall be entitled to recover its reasonable attorneys’ fees and costs incurred in the proceeding from the non-prevailing party, as well as any reasonable attorneys’ fees and costs incurred prior to commencing the proceeding.
Notices. Any notice under this Agreement may be emailed, delivered personally, or mailed by registered mail to the addresses written below, or to such other places as the parties may designate in writing.
Domain Names. Throughout the course of service rendered to Customer by Provider, Customer will remain the full owner and controlling entity for the Customer’s established domain name(s). Registration and modification of domain name status, including name server location, is handled by independent domain name registrars.
Term; Termination; Cancellation Policy
Applicability; Exceptions for Signed Agreements
Except as otherwise stated in an applicable Order, Statement of Work, or Master Services Agreement between Customer and Revion Solutions, Inc., the termination, cancellation, refund, and auto-renewal terms below apply. If an Order/SOW or MSA specifies a different term length, renewal process, termination right, or refund/credit policy, those specific terms govern.
a. Term. The initial term of this Agreement shall be as set forth in the applicable Registration Form, Order, or Statement of Work (the “Initial Term”). The Initial Term begins upon commencement of the Services to Customer, and after the Initial Term this Agreement shall continue for successive periods (each, a “renewal period”) of equal length to the Initial Term or for such other term and price that shall be set forth in a notice to the Customer at least 30 days prior to the commencement of such renewal period.
Automatic renewal and charges. Additionally, after the Initial Term, you acknowledge, agree, and authorize us to automatically bill and/or charge your payment method (e.g., credit card) for successive or renewal periods, unless terminated or cancelled by either party as provided in this Section. The Initial Term and all successive renewal periods are collectively the “Term.”
b. Termination or Cancellation. This Agreement may be terminated or cancelled as follows:
i) By either party for convenience. At any time by either party (including by you if you receive notice of an amendment to this Agreement) by giving the other party thirty (30) days’ prior written notice; provided that we may charge you a minimum $150.00 early cancellation fee.
30-day money-back guarantee. If an account with a thirty (30) day money-back guarantee is purchased and cancelled within thirty (30) days of sign-up, the Customer will, upon request, receive a full refund of all hosting fees. Requests for these refunds should be made through our Support Team. Refunds under the thirty (30) day money-back guarantee will not include domain registration fees or setup fees, nor will they include any fees for additional services purchased in the first thirty (30) days. If your plan includes a free domain name and you cancel within the first 30 days, a fee for the domain (and any applicable taxes) will be deducted from your refund. If you do not wish to keep the domain name, Revion Solutions, Inc. will take possession of the domain and the fee will not be charged.
ii) For nonpayment. By Revion Solutions, Inc. in the event of nonpayment by Customer.
iii) For violations or risk. By Revion Solutions, Inc., at any time, without prior notice, if in Revion’s sole discretion Customer is in violation of any term or condition of this Agreement or related agreements (including the AUP), or Customer’s use of the Services disrupts or, in Revion’s sole discretion, could disrupt Revion’s business operations or the security or availability of the Services.
iv) As otherwise provided herein. By Revion Solutions, Inc. as provided elsewhere in this Agreement or the applicable Order/SOW.
c. Prepaid/Annual Commitments. Where an Order specifies a fixed term or prepaid/annual commitment, early cancellation by Customer is effective at the end of the committed term unless the Order expressly provides otherwise. Unless prohibited by the applicable signed agreement, prepaid amounts are non-refundable except as expressly stated in the Order/SOW or applicable SLA.
Data deletion on termination. Upon termination of this Agreement for any cause or reason whatsoever, Customer website files, content, and other data may be deleted upon account termination and may not be recoverable. Customer should always maintain backup copies of its websites, content, and other data so that such copies may be used to host elsewhere after termination. For managed plans that specify a data export or retention period, the terms of your Order/SOW control.
Cancel Account Process
To cancel, open a ticket via the Portal or contact us via email. Refunds will not be given in the form of a chargeback. To obtain a refund call 973-200-2757 or fax a refund request to 646-619-4137. If you initiate a chargeback, you will be charged an administration fee of $50.
Modification
Revion Solutions, Inc. reserves the right to add, delete, or modify any provision of its Terms of Use at any time without notice.
Governing Law/Venue
This page and the governing terms are governed by the laws of the State of New Jersey. Venue for any action hereunder shall be in Essex County, New Jersey.
Last modified March 3rd, 2025