Ticketing System Outage
The Revion help desk ticketing system failed in June 2007. Tickets still arrived, replies came by email, and customers were asked to whitelist us.
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The Revion help desk ticketing system failed in June 2007. Tickets still arrived, replies came by email, and customers were asked to whitelist us.
Read articleAn emergency BIOS fix applied to the Revion Oracle servers overnight in May 2007, with an estimated fifteen minutes of downtime for the databases.
Read articleRevion moved its mail servers to SmarterMail 4.2 in May 2007, adding SSL options and user setting changes, with five to ten minutes of downtime.
Read articleRevion moved its servers to new racks inside the same data center in April 2007, after two years of infrastructure growth filled the original cabinets.
Read articleRevion database servers moved from Oracle 10.2.0.1.0 to 10.2.0.3 in March 2007, picking up stability, security and daylight saving time fixes.
Read articleAn emergency reboot of the ALIG Oracle server in February 2007 to apply a new kernel and security changes, with about thirty minutes of downtime.
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