Terms Of Services
Revion Solutions, Incorporated provides the control, flexibility, and reliability needed to create a successful online presence. With Revion.com 30 day money back guarantee, 99.9% up-time guarantee and 24 hour live technical support, it’s no wonder why Revion.com is the right choice.
Please note that asterisked items (*) are not applicable to Dedicated/VPS Server customers.
Revion Solutions, Inc servers may be used for lawful purposes only. Transmission, storage, or distribution of any information, data, or material in violation of any applicable law or regulation, or that may directly facilitate the violation of any particular law or regulation is prohibited. This includes, but is not limited to: copyrighted material; trademarks; trade secrets or other intellectual property rights used without proper authorization; material that is obscene, defamatory, constitutes an illegal threat, or violates export control laws. Examples of unacceptable content or links include: pirated software, hacker programs or archives, Warez sites, MP3, and IRC bots.
Due to the special system and network requirements of adult-oriented sites, pornography and hard core sex-related sites are prohibited. This includes sites that may infer sexual content or provide links to adult content elsewhere. This is also true for sites that promote any illegal activity or content that may be damaging to our servers or any other server on the Internet, or provide links to such sites.
Violations of system or network security are prohibited and may result in criminal and civil liability. Examples include but are not limited to the following: unauthorized access, use, probing, or scanning of systems security or authentication measures, data, or traffic; interference with service to any user, host, or network including, without limitation, mail bombing, flooding, deliberate attempts to overload a system, broadcast attacks; forging of any TCP-IP packet header or any part of the header information in an email or a newsgroup posting.
Any web site that uses a high amount of server resources (such as, but not limited to, CPU time, memory usage, and network resources) will be given the option to either pay additional fees (which will depend on the resources required), reduce the resources used to an acceptable level, or upgrade its service to a Dedicated Server plan. Revion Solutions, Inc shall be the sole arbiter of what is considered to be a high server usage level. Accounts exceeding the daily bandwidth limit of 1.75GB per day for mega plan and 2.2GB per day for mega plan plus will result in account being shut down.
To have the daily bandwidth checked or removed, please e-mail our support team
Any web or database hosting account deemed to be adversely affecting server performance or network integrity will be shut down without prior notice. This includes services/processes running services on ports higher than 80.
Any user utilizing 100% cpu or memory on our shared web/database/application or mail server and causing server performance or outage will be suspended either permanently or until Revion Solutions completes investigation of this outage and root cause is eliminated.
Server load testing is highly prohibited on any server and will result in immediate suspension and possible termination of account with no absolutely no refunds. Server load testing on any VPS (Virtual Private Server) will require prior notice and permission from Revion management team.
PATCHING AND SOFTWARE SUPPORT
Revion.com will install urgent security/break-fix patch updates to Server(s) operating system/Databases/APEX and Standard Supported Software unless Client provides notice to the contrary. Client releases Revion.com and holds Revion.com harmless for any damage that resulting from the patches. Client is responsible for installing security patches for any software other than the operating system or Standard Supported Software. Revion.com may charge a reasonable support fee to support software outside of Standard Supported Software. Revion.om will notify Client of charges before work is performed.
CGI script sharing with domains not hosted by Revion Solutions, Inc is not permitted. Any CGI-scripts deemed to be adversely affecting server performance or network integrity will be shut down without prior notice.
Revion Solutions, Inc does not allow customers to install their own chat rooms. Chat rooms tend to require significant system resources and therefore cannot be permitted as an account option. However, Revion Solutions, Inc provides Java chat rooms that meet most users’ needs and run without hindering system performance.
Background Running Programs and Cron Jobs*
Revion Solutions, Inc may allow programs to run in the background. These programs will be considered on an individual basis and customers will incur extra charges based on system resources used and operational maintenance needed. If you wish to run background programs please contact Revion Solutions, Inc so that we can arrange set-up.
Revion Solutions, Inc does not allow IRC or IRC bots to be operated on our servers.
UCE (Unsolicited Commerce Email) – SPAM
Spamming, the sending of unsolicited mass email from or through a Revion Solutions, Inc server or using an email address that is maintained on a Revion Solutions, Inc machine is STRICTLY prohibited. Revion Solutions, Inc will be the sole arbiter as to what constitutes a violation of this provision. Customers are also in violation of this provision if they engage in spamming using the service of another ISP or IPP, but reference in the spam a web site hosted on a Revion Solutions, Inc server, or if they sell or distribute software on their web site that facilitates spamming. Violators will face immediate suspension.
Any attempts to undermine or cause harm to a Revion Solutions, Inc server or customer are strictly prohibited.
Accounts will be locked and may be removed due to this violation.
Revion Solutions, Inc shared web hosting accounts are not configured for the purposes of distributing software and/or multimedia products. If you wish to distribute software and/or multimedia files, please contact Sales to make special arrangements.
Multimedia files are defined as any graphics, audio, and video files. Revion Solutions, Inc shared web hosting accounts are not to be used for the purposes of distributing and storing unusual amounts of multimedia files. Any web site whose disk space usage for storing multimedia files exceeds 70% of its total usage, in terms of total size or number of files, will be considered to be using an unusual amount of multimedia files.
Any content which generates complaints directed by others to us directly is prohibited.
*Any content containing a persons or organizations sensitive personal data, including but not limited to credit card numbers, social security numbers, and drivers license numbers is prohibited.
Any content related to terrorist groups is prohibited.
Data Back-up and Data Loss
Your use of this service is at your sole risk. Our databases backup service runs once a week, overwrites any of our previous backups made, and only one week of backups are kept. This service is provided to you as a courtesy. Revion Solutions, Inc is not responsible for files and/or data residing on your account. You agree to take full responsibility for files and data transferred and to maintain all appropriate backup of files and data stored on Revion.com servers, unless the Customer’s Web Hosting Service Order includes backup services ( enterprise data backup subscription) in which case data backup will be performed under the terms of the specific data backup plan chosen by Customer.
Payments and fees
Accounts renewal is automatic using credit card information you originally signed up with, unless you stated otherwise. For any reason your credit card can not be charged for 3 consecutive attempts it will be disabled and payment must be made manually. Payment is due on the first of the month, an invoice will be sent and can be paid from Control Panel Area, please note that service is automatically suspended on accounts that reach 7 days past due, and may be permanently removed without option to restore data after 10 days. Late fees will be generated after account remains unpaid after 7 days.
Revion Solutions Inc shall not be responsible for any damages your business may suffer. Revion Solutions Inc makes no warranties of any kind, expressed or implied for services we provide. Revion Solutions Inc disclaims any warranty or merchantability or fitness for a particular purpose. This includes loss of data resulting from delays, no deliveries, wrong delivery, and any and all service interruptions caused by Revion Solutions Inc and its employees.
Compliance with Law.
Customer will use the Services offered by Provider in a manner consistent with all applicable local, state and federal laws and regulations.
Common Carrier. Provider and Customer agree that Provider is solely acting as a common carrier in its capacity of providing services hereunder, is not a publisher of any material or information and has no right to edit or censor the material at the Servers in use by the Customer. Provider is not responsible nor pre-approves any of Customer’s website content. All material submitted by Customer for publication will be considered publicly accessible. Provider does not screen in advance Customer’s material submitted to Provider for publication. Provider’s publication of material submitted by Customer does not create any express or implied approval by Provider of such material, nor does it indicate that such material complies with the terms of this Agreement.
Availability of service. Customer understands and agrees that interruptions of Web Hosting Services may occur due to scheduled maintenance and repair by Provider, or by strikes, riots, vandalism, fires, inclement weather, third-party provider outages, cable cuts , power crisis shortages, acts of terrorism, and or uncontrollable acts of God, or other causes beyond Provider’s control, as defined by standard practices in the industry. Customer agrees that under no circumstances will Provider be held liable for any financial or other damages due to such interruptions. In no event shall Provider be liable to Customer or any other person for any special, incidental, consequential or punitive damages of any kind, including, without limitation, refunds of fees, loss of profits, loss of income or cost of replacement services. Such failure or delay shall not constitute a default under this Agreement.
Limitation/Disclaimer of Liability. Provider is not liable for protection or privacy of electronic mail or other information transferred through the Internet or any other network provider or services its customers may utilize.
DISCLAIMER OF WARRANTIES. PROVIDER’S SERVICE IS PROVIDED ON AN “AS IS, AS AVAILABLE” BASIS. PROVIDER SPECIFICALLY DISCLAIMS ANY OTHER WARRANTY, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL PROVIDER BE LIABLE FOR ANY CONSEQUENTIAL, INDIRECT, SPECIAL OR INCIDENTAL DAMAGES, EVEN IF PROVIDER HAS BEEN ADVISED BY CUSTOMER OF THE POSSIBILITY OF SUCH POTENTIAL LOSS OR DAMAGE. IF PROVIDER’S SERVICE TO CUSTOMER IS DISRUPTED OR MALFUNCTIONS FOR ANY REASON, PROVIDER SHALL NOT BE RESPONSIBLE FOR LOSSES OF INCOME DUE TO DISRUPTION OF SERVICE, BEYOND THE FEES PAID BY CUSTOMER TO PROVIDER FOR SERVICES, DURING THE PERIOD OF DISRUPTION OF MALFUNCTION.
Indemnity. (a) Customer agrees to defend, indemnify and hold Provider harmless from and against any and all claims, obligations, losses, liabilities and expenses (including reasonable attorneys’ fees and costs) incurred by Provider arising from or due to claims made by third parties (including customers of Customer) that are related to or arising out of: (a) false advertising claims against Customer (or customers of Customer), (b) liability claims for products or services sold by Customer (or Customer’s customers) any other transactions between Customer and third parties, or (c) any content or links located on Provider’s website from time to time including, without limitation, content submitted by Customer for publication by Provider
Notwithstanding the foregoing, if You are an agency, instrumentality or department of the federal government of the United States, then this Agreement shall be governed in accordance with the laws of the United States of America, and in the absence of applicable federal law, the laws of the State of New York will apply. Further, and notwithstanding anything to the contrary in this Agreement (including but not limited to Section ‘Other’ (Indemnification)), all claims, demands, complaints and disputes will be subject to the Contract Disputes Act (41 U.S.C. §§601-613), the Tucker Act (28 U.S.C. § 1346(a) and § 1491), or the Federal Tort Claims Act (28 U.S.C. §§ 1346(b), 2401-2402, 2671-26722, 2674-2680), as applicable, or other applicable Federal statutes.
Force Majeure. Provider shall not be liable to Customer or any other person, firm or entity for any failure of performance under this Agreement if such failure is due to any cause or causes including, but not limited to strikes, riots, vandalism, fires, inclement weather, third-party provider outages, cable cuts , power crisis shortages, acts of terrorism, and or uncontrollable acts of God, or other similar occurrences; any law, order, regulation, direction, action or request of the United States government or of any other government (including state and local governmental agency, department, commission, court, bureau, corporation or other instrumentality of any one or more of said governments) or of any civil or military authority; national emergencies, insurrections, riots, wars; or strikes, lockouts, or work stoppages or other labor difficulties; failures, shortages, breaches or delays.
Liability of Customer. Any mistakes, accidents, omissions, interruptions, delays, errors or defects in transmission or Service which are caused or contributed to, directly or indirectly, by an act or omission of the Customer or by the use of Customer-provided facilities or equipment, or by the use of facilities or equipment furnished by any other person using Customer’s facilities which are connected to Provider’s facilities, shall not result in the imposition of any liability upon Provider and Customer shall pay to Provider any reasonable costs, expenses, damages, fees or penalties incurred by Provider as a result thereof, including costs of local exchange company, labor and materials.
Nondisclosure. Provider and Customer shall use their best efforts to keep the provisions (including price) of the Agreement from the public, competitors, or others who may gain benefit from such knowledge unless required by law to divulge such information to regulatory authorities or unless required in connection with enforcing that party’s rights hereunder.
Governing Law/Venue. This Agreement shall be governed by the laws of the State of New York. Venue for any action hereunder shall be in New York County, New York.
Relationship of the Parties. The parties intend that an independent contractor relationship will be created by this Agreement, and that no additional partnership, joint venture or employee/employer relationship is intended – unless otherwise specific in a special agreement.
Taxes. If any federal, state or local governmental entity with taxing authority over the services provided under this Agreement imposes a tax directly on the services provided by Provider to Customer under this Agreement (excluding any income, business and occupation, capital gain, death or inheritance, or other indirect taxes), then Provider may pass the direct amount of such cost on to Customer, and Customer shall promptly pay such cost.
Waiver. Any party’s failure to insist on compliance or enforcement of any provision of this Agreement shall not affect its validity or enforceability or constitute a waiver of future enforcement of that provision or of any other provision of this Agreement.
Attorneys’ Fees. If a legal proceeding is commenced to enforce or obtain a declaration of rights under this Agreement, the prevailing party in such proceeding shall be entitled to recover its reasonable attorneys’ fees and costs incurred in the proceeding from the non-prevailing party, as well as any reasonable attorneys’ fees and costs that the prevailing party incurred prior to commencing the proceeding.
Notices . Any notice under this Agreement may be e-mailed, delivered personally or mailed by registered mail to the addresses written below, or to such other places as the parties may designate in writing.
Domain Names. Throughout the course of service rendered to Customer by Provider, Customer will remain the full owner and controlling entity for the Customer’s established domain name. Registration and modification of domain name status, including name server location is handled by independent domain name registrars.
Term; Termination; Cancellation Policy.
a. The initial term of this Agreement shall be as set forth in the Registration Form (the “Initial Term”). The Initial Term shall begin upon commencement of the Services to User, and after the Initial Term, this Agreement shall continue for successive periods (or renewal period) of equal length as the Initial Term OR SUCH OTHER TERM AND PRICE THAT SHALL BE SET FORTH IN A NOTICE TO THE CUSTOMER AT LEAST 30 DAYS PRIOR TO THE COMMENCEMENT OF SUCH SUCCESSIVE PERIOD OR RENEWAL PERIOD. ADDITIONALLY AFTER THE INITIAL TERM, YOU ACKNOWLEDGE, AGREE AND AUTHORIZE US TO AUTOMATICALLY BILL AND/OR CHARGE ON YOUR CREDIT CARD FOR SUCCESSIVE OR RENEWAL PERIODS, UNLESS TERMINATED OR CANCELLED BY EITHER PARTY AS PROVIDED IN THIS SECTION. The Initial Term and all successive renewal periods shall be referred to, collectively, as the “Term”.
b. This Agreement may be terminated or cancelled;
i. at anytime by either party (Including by You, if you receive notice of an amendment to this Agreement) by giving the other party thirty (30) days prior written notice, provided that we may charge You a minimum $35.00 charge as an early cancellation fee.
If an account with a thirty (30) day money-back guarantee is purchased and cancelled within thirty (30) days of sign-up, the User will, upon request, receive a full refund of all hosting fees. Requests for these refunds should be made through our Support Team. Refunds made for a thirty (30) day money-back guarantee will not include domain registration fees or setup fees, nor will they include any fees for additional services that are purchased in the first thirty (30) days. If your plan includes a free domain name and You cancel within the first 30 days, a fee for the domain (and any applicable taxes) will be deducted from your refund. If you do not wish to keep the domain name, Revion Solutions, Inc will take possession of the domain and the fee will not be charged.
ii. by Revion Solutions, Inc in the event of nonpayment by User,
iii. by Revion Solutions, Inc, at any time, without notice, if, in by Revion Solutions, Inc sole and absolute discretion and/or judgment, User is in violation of any term or condition of this Agreement and related agreements, AUP, or User’s use of the Services disrupts or, in by Revion Solutions, Inc sole and absolute discretion and/or judgment, could disrupt, by Revion Solutions, Inc business operations and/or
4. by by Revion Solutions, Inc as provided herein.
5. UPON TERMINATION OF THIS AGREEMENT FOR ANY CAUSE OR REASON WHATSOEVER, USER WEB SITE FILES AND USER CONTENT AND OTHER DATA IS DELETED UPON ACCOUNT TERMINATION. Accordingly, User should always maintain back-up copies of User’s web site and other User content and data so User may use such copies host elsewhere after such termination.
Cancel account process
To cancel either open a ticket via Portal or contact us via email. Refunds will not be given in the form a charge back. To obtain refund call 973-200-2757 or fax a refund request to 646-619-4137. If you do a charge back you will be charged an administration fee of $50.
Last Updated: 12/2/19