Security & Compliance Overview

SECURITY & COMPLIANCE OVERVIEW
Effective Date: January 5th, 2026

This Security & Compliance Overview describes Revion Solutions, Inc.’s (“Revion,” “Revion.com,” “we,” or “us”) security practices and shared responsibility expectations designed to help safeguard Customer data and ensure stable, reliable operation of the Services. This overview is informational only and does not modify any agreement between Customer and Revion.

1. Security Commitment
Revion employs administrative, technical, and physical safeguards designed to protect hosted environments and Customer data against unauthorized access, loss, misuse, or alteration. Security is a shared responsibility between Revion and Customer.

2. Infrastructure and Data Centers
Revion leverages leading cloud infrastructure providers for hosting and networking services, including Amazon Web Services (AWS), Oracle Cloud Infrastructure (OCI), Microsoft Azure, and Google Cloud. These providers maintain industry-recognized certifications and physical security controls.

3. Network and Platform Security Controls
Security controls implemented in Revion environments may include:

  • firewalls and network segmentation

  • DDoS and abusive traffic protections

  • intrusion detection and monitoring

  • encryption of data in transit and at rest (where supported by platforms)

  • centralized logging and security telemetry

  • hardened base OS images and secure configurations

  • API, SSH, and admin access restrictions

4. Patch, Vulnerability, and Change Management
Revion performs regular patching and platform updates, including security fixes for OS, databases, runtime services, and web platforms. Revion also applies configuration updates to improve stability, performance, and security. Customer is responsible for patching and maintaining applications and code deployed within their environments unless a managed application plan applies.

5. Identity and Access Controls
User access to Revion systems and Customer environments is restricted based on least privilege. Privileged access is limited and logged. Strong authentication mechanisms and credential policies are used to protect administrative interfaces.

6. Backup, Replication, and Disaster Readiness
Revion maintains infrastructure-level resiliency, including provider-native backups and availability options where applicable. Customer may subscribe to enhanced backup and retention services for extended retention or custom recovery needs.

7. Monitoring, Detection, and Incident Response
Revion monitors infrastructure and platform components for abnormal or malicious behavior. Revion investigates incidents, escalates as appropriate, and may notify Customers when confirmed unauthorized access to Customer systems or data has occurred.

8. Customer Responsibilities
Customer remains responsible for:

  • securing applications, code, plugins, and integrations

  • properly configuring access roles and credentials

  • removing unused accounts and credentials

  • managing and securing uploaded Customer data

  • maintaining compliance obligations applicable to Customer business, data, or regulations

  • maintaining backup copies where required by Customer application needs

These responsibilities form part of the shared responsibility model.

9. Compliance and Certifications
Revion infrastructure providers maintain numerous compliance certifications and audit frameworks, including SOC, ISO 27001, PCI-DSS, FedRAMP, and others applicable to their offerings. Customers requiring specific attestations may request platform compliance documentation directly from the applicable infrastructure provider.

Revion may support Customers in compliance readiness, but does not itself certify customer applications hosted within Revion environments.

10. Third-Party Subprocessors
Revion uses subprocessors for infrastructure, billing, SSL, DNS services, and communication platforms as listed on the Sub-Processor List page. Revion reviews subprocessors for security posture prior to onboarding and performs ongoing assessments.

11. Policies and Enforcement
Security requirements are supported by Revion’s internal security procedures, operational standards, acceptable use controls, and access management principles. Customer violations of revion policies may result in service suspension for protection of systems and networks.

12. Questions and Requests
Customers may request additional information regarding Revion’s security practices or shared responsibility expectations using the contact form at:
https://revion.com/company/contact/

Last Updated: January 5th, 2026

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